At the station

Lounge access with your private sleeping room

Upgrade to a private sleeper onboard Amtrak and enjoy a relaxing and comfortable lounge area at select Amtrak stations. Included with access are complimentary non-alcoholic beverages, snacks, and free WiFi. Attendants are available to assist with reservations, ticketing, and local information. Features and amenities may vary by location.

Stations with metropolitan lounges

• Boston, MA - South Station
• Chicago, IL- Union Station
• Los Angeles, CA - Union Station
• New York, NY - Moynihan Train Hall
• Philadelphia, PA - William H Gray III 30th Street Station
• Portland, OR - Union Station
• Washington, DC - Union Station

Private waiting rooms

Separate, unstaffed waiting rooms are available in New Orleans, St. Louis, St. Paul/Minneapolis and Wilmington stations. Sleeping car passengers and Amtrak Guest Rewards Select Plus and Select Executive members are welcome at all Private Waiting Room locations lounges. Business Class passengers may also use the lounge in St. Louis.

Each passenger may bring one personal item (which needs to fit under your seat), up to 25lbs (12kg) and 14 x 11 x 7 inches and 2 free carry-on bags, up to 50 lbs (23 kg) and 28” x 22” x 14” each (Pacific Surfliner®, Capitol Corridor®, San Joaquin®: 28” x 22” x 11”). Carry-on bags need to fit in the overhead rack or luggage tower.* You must be able to safely lift personal and carry-on items over your head onto the luggage shelf.

Personal items permitted include:

• Personal items that do not fit under your seat
• Required medical devices and medication
• Pillows, blankets, and outer garments
• Coolers, purses, or small bags no larger than 14”x11”x7”
• Small electronic devices with protective cases 

*Due to limited space onboard trains, we ask that passengers please follow the Amtrak® Carry-On Baggage policy. Bags must fit in the sizer at the station. If they do not fit, speak with an agent or visit Amtrak.com to determine if your train offers checked baggage service. Baggage that goes over the restrictions may not be accepted onboard.

Infant Items

Passengers with infants under the age of two may bring an additional infant item onboard (stroller, diaper bag, etc.), which does not count toward the carry-on baggage or personal item limit.

Stowage

Items must be kept in the passenger’s custody, stored in overhead racks, under seats, or in designated baggage areas while onboard: items may not be stored in empty seats, aisles, vestibules, or other areas where they may cause annoyance to other passengers or present a safety hazard.

Checked baggage service is available at a number of our stations and on many trains and Thruway Services. Not all trains or locations are equipped to handle checked baggage. Before you travel, make sure to check and see if your train and origin and destination stations accept checked baggage. Call Amtrak® at 1-800-USA-RAIL for details of service availability. If the station isn’t manned, you will need to bring your checked bags onboard and store them in the luggage area in your train car.

If you have checked baggage, you can collect it at your arrival station once you get off the train. You will need to collect your checked baggage after each segment of your train journey.  

A maximum of four checked items is allowed per passenger. Please note that you will not have access to your checked bags while onboard the train, so please pack all essentials in your carry-on luggage. Storage tubs and plastic bags are prohibited.

• 2 free checked bags, up to 50 lbs and 75 linear inches (length + width + height)
• You may check 2 additional bags at $20/bag
• Oversized baggage is accepted for $20/bag (76-100 linear inches)

• Luggage must be checked 45 minutes prior to the scheduled train departure
• ID tags are required on all luggage (free tags are supplied at the station)
• Luggage must be in containers suitable for transport.